The Literacy Council of Fort Bend County is looking for an Evening Program Assistant to join our team. Provides support to the adult education program by collecting data and conducting data entry to assist in tracking outcomes and producing outputs for program evaluation to maintain quality program service delivery.

DUTIES & RESPONSIBILITIES

• Manage and maintain student and instructor data.

• Produce class rosters and documents to collect student and tutor attendance hours in a timely manner.

• Securely maintain accurate tutor and student files including required documentation and testing records.

• Ensure accuracy and timeliness of data entry.

• Complete monthly reports, submitted to local government funders and nonprofit partners.

• Maintain a clean and accurate database of LCFBC students and tutors.

• Lead research efforts to evaluate alternative database systems.

• Collaborate with other staff on various projects including grant proposals, status reports, and donor reports.

• Work with the program staff team to coordinate and facilitate evening class schedules.

• Maintain knowledge of student registration requirements.

• Work with the staff team to assist with student registration, assessment, and placement.

• Provide support to students and tutors during LCFBC evening class hours including answering questions,
  problem-solving, and troubleshooting.

• Provide occasional class instruction as needed when volunteer tutors are not available.

• Complete daily program-related tasks as assigned.

• Complete and maintain BEST Plus Test Administrator certification training.

OFFICE ADMINISTRATION

• Assist in answering phone calls or in-person inquiries.

• Make all those entering the Literacy Council feel welcome.

• Maintain a clean and organized workspace.

• Assist in general office cleanliness and stocking supplies (office, kitchen, restroom).

• Participate in and provide support for the Literacy Council during annual events on an as needed basis.

• Other duties as assigned.

SKILLS

The ideal candidate will have the power of persuasion attention to detail concern for helping students with low levels of literacy and those with limited English proficiency. Exceptional oral and written communication skills. Proficient knowledge of Microsoft Office and Windows. Ability and willingness to represent the Literacy Council of Fort Bend County to officials and groups in the public and private sectors. Ability to work effectively with diverse persons and groups. Attention to detail, responsible for meeting deadlines, and reporting accurate data to funders.

REQUIREMENTS

• High school diploma or GED

• Associate degree or equivalent academic credit hours from an accredited college, university, or trade school.

• Knowledge of data entry, outputs, outcomes, and reporting processes.

• Exceptional knowledge of computers, including Microsoft Office, Windows, and database systems

• Ability to work effectively with diverse persons and groups.

• Passion for helping functionally illiterate individuals or those with limited English proficiency, as well as other vulnerable populations.

• Self-starter with the ability to work hands-on as needed under limited supervision.

• Good interpersonal skills and ability to communicate effectively both orally and in writing.

• Exceptional problem-solving skills and ability to think quickly and critically.

• Able to use technology in the areas of data collection and management.

• Willingness to maintain a flexible schedule to meet the needs of the organization.

PREFERRED

• Experience working with instructors and adult students in an education setting.

• Conversationally bilingual a plus.

GENERAL INFORMATION

Position Schedule: • Monday through Thursday 1:30 PM to 8:00 pm; Friday 9:00 am to 1:00 pm. o Subject to change based on the needs of the organization.

Working Conditions:

• Maintain emotional control under stress. Ability to think clearly in stressful situations.

• Maintain sound decision-making skills.

• Occasionally lifting (i.e., textbooks, office supplies, and related equipment.)

• Use of personal computer, phone systems, and video/instructional equipment required.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The Literacy Council of Fort Bend County may add to, modify, or delete any aspect of this job (or the position itself) at any time as deemed advisable.

Please email cover letter and resume to Dedre Smith, Executive Director (dsmith@ftbendliteracy.org)

The Literacy Council of Fort Bend County is an equal opportunity employer and prohibits employment based on race, color, sex, marital or familial status, sexual orientation, age, religion, veteran status, national origin, ancestry, or disability.